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SOLIDWORKS Customer Feedback

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Review Date
Rating
Product
Review Details
Support
Very clear & prompt advise on the complex subject of Hardware Specifications
Support
Fast and concise response.
Perfect for getting the job done.
Simulation Training
Very helpful assistance and very easy to contact
Support
Very concise answer to my question and went through step by step how to resolve.
Animations Training
Chris was very knowledgable and happy to help anyone struggling with the content.Excellent as always.
Support
Very helpful. Thank you.
Support
Very helpful and knowledgeable. Soon sorted things out for me.
Visualize Standard Training
Course was good and sarah was good but found with me being the only one with a mic and not much interaction it was hard going at times .
Sheet Metal Training
The course through the virtual classroom was well done by Alex our trainer. He went and worked through the material at a good pace and was readily available to respond to any questions and requests for clarification.
Essentials Training
Clear and concise material, Jonathan Hill-Davies was excellent, patient and extremely helpful throughout, doing the course remotely worked extremely well with no connection issues. I would highly recommend these courses from Solidsolutions.
Support
All good, thanks
Advanced Part Modelling Training
Very approachable, easy to ask questions with gave lots of good help inside and outside of the scope of the course. I though t they encouraged discussion well and let you know that you were able to ask for help with any problem on the course.
Support
Very prompt response and a great solution to my question. Thank you very much Rory
Sheet Metal Training
very knowledgeable and enthusiastic
Essentials Training
They were very patient and informative. He had lots of experience and was happy to sort out any problems.
Essentials Training
Jonathan was extremely helpful and very patient, he was able to fix any problems quickly and easily whilst remaining relaxed and friendly
Virtual Classroom Trial
Excellent trainer
Sheet Metal Training
The trainer was clear when explaining the step by step guide to completing the tasks which followed onto the exercises. The tutor was also there and helpful if I was to get stuck on an exercise which always meant that I was able to finish an exercise understanding what I had done.
Support
Josh resolved the issues I was having, great dipprt
Support
Solved my problem and helped with a 2ndry issue as well
Essentials Training
Teacher was great & Helpful.
Electrical Schematics Training
Stefano was very helpful in setting up the software and training material for the course.
He was quick to respond to any questions I asked.
Advanced Part Modelling Training
Jamie explained steps well and importantly - why. My understanding of part modeling has increased and I'm finding I can apply the knowledge I've learnt to my own work. Thank you!
Support
I emailed support as we were experiencing a problem with PDM Std changing Toolbox parts that are inside the vault into SOLIDWORKS parts randomly.

I received a reply from Wayne asking for some additional information and from this Wayne was able to track down a bug report and work around in addition to letting me know the issue had been fixed in a SW 2019 SP5.
Essentials Training
Excellent presentation of the material throughout, always willing to stop and sort out problems.
Essentials Training
Josh who was directing the class was excellent and very helpful if and when we got stuck. the course itself was very useful and detailed.
Sheet Metal Training
Detail explanation with proper examples made me easy to understand and practice the different tools of sheet metal.
Flow Simulation Training
Ref: Flow Simulation 2 day online course : Trainer was friendly, helpful and knowledgeable. Felt a little rushed as there was a lot of subjects to cover in the 2 days .
Simulation Fundamentals Training
Very good knowledge
Simulation Fundamentals Training
first course over the internet with the virtual class program, and it was really nice , everything worked well , loads of support from solidsolutions regarding the preparation before the course's day. Also Cameron Taylor was excellent during the course of Simulation, really good knowledge and presented the course very well!
Surface Modelling Training
Albie had a good knowledge of SOLIDWORKS, he made sure everyone was going through the course at the same time and was always willing to help anyone who got stuck
Surface Modelling Training
Very helpful and good clear explanations. Made sure no-one was falling behind.
Surface Modelling Training
Very knowledgeable, patient and helpful. Ran the course well and overall I wouldn't change a thing. Thank you!
Advanced Part Modelling Training
Lauren was a good teacher, explianed the course clearly and was helpful when i got stuck on things.
The course was interesting but a lot of the things learnt were not things id use in my day to day use of SOLIDWORKS
Advanced Part Modelling Training
My first online training with the Solidsolutions but highly recommend. The professors are very kind and easy to understand the lessons.
Support
Friendly and helpful!
Essentials Training
The Trainer knows what they are on about and go into plenty of detail as well as willing to answer any questions. Lesson are gone through at a good speed without rush or skipping over things.
PDM Professional Training
Alan delivered the course content in a clear and precise manor without overloading us with too much at once. He gave plenty of time and support when completing tasks to ensure we understood and can now apply the deliverable. His job was not made easy by the fact we had to do the training remote due to the COVID-19 lock down but everything ran without a hitch.
Drawings Training
Dominic was an excellent trainer , really added some useful tips and tricks i hadn't used before.
Essentials Training
Knowledgeable and helpful
Drawings Training
I think that the overall course training was good, however it could have been better.
Feedback Response: Hello, thank you for your feedback. It was great to follow up with you personally to fully understand your experience and I'm glad to hear you enjoyed the course. We do try to pace all courses so that everyone gets the most from the training but I understand that a slower pace would have been beneficial for some sections. We will review this for future courses. Kind regards - Julie Weir | Training Manager
Advanced Part Modelling Training
Spencer was great while delivering virtual training. He took time to answer questions and queries and explained well where some modelling techniques might be used.
PDM Professional Training
Good training skills
Advanced Part Modelling Training
Good course, well presented! It was a first to do a course via web link, due to the Covid 19 it worked really well and the presenter (Spencer) was excellent
Essentials Training
I was slightly concerned with how a virtual training course would work but I have to say that I was very impressed. Tim my tutor was excellent, he was very clear and ran the course at a good pace but without rushing anyone. He was also very happy to help anyone if they got stuck. I've come away from the Essentials training course with much greater understanding of SOLIDWORKS. Great job Tim!
Support
The response to my email query was dealt with in the hour. The solution was easy to follow and produced the result I was looking for
Essentials Training
I think Tim is a great tutor. He was courteous throughout the whole course, knowledgeable and very helpful. He was ready early, so there was no rush, and he stayed on later if required. I feel very encouraged to look at additional lessons, and I learnt so much in a short space of time. I took a lot away from that course, and I have Tim to thank for that.
The course itself is brilliant. You go from novice to comfortable user in 4 days, and the desire to know more is implanted throughout.
Essentials Training
The course is set up in a clear and concise way. Our tutor Tim was very helpful and patient with us all when we got stuck. Highly recommended to anyone starting out with SOLIDWORKS for the first time. There's a lot to take in over the 4 days, so I doubt everything has sunk in completely yet, but I'm happy I got to learn as much as I did in those 4 days.
DriveWorks Pro Essentials Training
Very helpful and informative.
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