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With over 35 years of experience, the TriMech Group offers a comprehensive range of design, engineering, staffing and manufacturing solutions backed by experience and expertise that is unrivalled in the industry. The TriMech Group's solutions are delivered by the divisions and brands shown here, use the links above to visit the group's websites and learn more.
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SOLIDWORKS Technical Support

Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
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Rating
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Review Details
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The support engineer solved the problem quickly and efficiently.
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Friendly & very knowledgeable.
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Nick Pericli was clear and very helpful with the assistance he provided me. Thorough and didn't miss anything.
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Quick support
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timely response, with a clear understanding of my question
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Very helpful as always!
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Support engineer (Jason McGale) responded to my email query within 10 minutes and provided a short PDF document which answered all of my questions about obtaining tokens to be applied towards certification exams. No complaints.
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Very competent
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Really quick, professional.
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Very helpful
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Support engineers ensured that a solution was reached. One of the support engineers also done a check themselves on a separate assembly which was great help.
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As always the Solid Solutions help desk support people are on the ball, Lewis was extremely helpful and explained why I thought it was not saving my input preferences.
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Very detailed instructions to help me resolve my issue.
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Great staff!
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Via email which was concise and solved my problem
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The support crew are very knowledgeable in their field, and are so helpful. I have been in need of there help a few times and each time they have sorted my issues in a very short period of time. They are friendly and helpful, which is all I can ask for.
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Very Knowledgeable Knew exactly where I went wrong, fixed my problem no worries.
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Personable and helpful.
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Great service and an indepth communication complete with video to assist.
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Helpful
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He was very calm and polite, asking me questions to understand my issue and tried a few things himself before he took me through the solution :)

 Solid Solutions | Trimech Group

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